Last Updated: 9th December 2025
QUICKLY (“we”, “our”, “the Platform”) is committed to protecting your privacy. This Policy explains how we collect and use your information when you access our WhatsApp banking services.
What We Collect
We may collect:
• Name and phone number
• BVN or NIN for verification
• Virtual account information
• Transaction details
• Device and usage data
• Voice/AI commands used within QUICKLY
We do not access or read your personal WhatsApp messages.
How We Use Your Information
We use your data to:
• Create and verify your QUICKLY account
• Provide virtual account numbers
• Process transfers, airtime, and bill payments
• Prevent fraud and meet regulatory requirements
• Improve our service and support you
We do not sell your data.
Who We Share With
We share information only with:
• Our partner microfinance bank(s)
• Payment processors and service providers
• Regulators when required by law
• Identity verification services
All partners follow strict data protection rules.
Data Security
We use encryption, secure APIs, access controls, and continuous monitoring to keep your data safe.
We comply with the Nigeria Data Protection Act (NDPA) 2023.
Your Rights
You may request to:
• Access your data
• Update or correct it
• Withdraw consent
• Request deletion (where allowed by law)
Contact us at
Retention
We keep your information only as long as necessary for service delivery, security, and legal compliance.
Updates
We may update this Policy. Continued use of QUICKLY means you accept any changes.
Contact
QUICKLY Support
Email: tryquicklysupport@gmail.com
Phone/WhatsApp: +234 9012347693